APA (7th ed.) Citation

Szwajca, D. Measuring customer loyalty - methods and indices.

Chicago Style (17th ed.) Citation

Szwajca, Danuta. Measuring Customer Loyalty - Methods and Indices.

MLA (9th ed.) Citation

Szwajca, Danuta. Measuring Customer Loyalty - Methods and Indices.

Warning: These citations may not always be 100% accurate.