APA (7th ed.) Citation

Hoffmann, P. Customer service - the only way to customer satisfaction.

Chicago Style (17th ed.) Citation

Hoffmann, Přemysl. Customer Service - the Only Way to Customer Satisfaction.

MLA (9th ed.) Citation

Hoffmann, Přemysl. Customer Service - the Only Way to Customer Satisfaction.

Warning: These citations may not always be 100% accurate.