APA (7th ed.) Citation

Poll, R. (2007). Measuring quality: Performance measurement in libraries (2nd rev. ed.). K. G. Saur.

Chicago Style (17th ed.) Citation

Poll, Roswitha. Measuring Quality: Performance Measurement in Libraries. 2nd rev. ed. München: K. G. Saur, 2007.

MLA (9th ed.) Citation

Poll, Roswitha. Measuring Quality: Performance Measurement in Libraries. 2nd rev. ed. K. G. Saur, 2007.