Montanelli, D. S., & Stenstrom, P. F. (1999). People come first: User-centered academic library service. Association of College and Research Libraries.
Chicago Style (17th ed.) CitationMontanelli, Dale S., and Patricia F. Stenstrom. People Come First: User-centered Academic Library Service. Chicago: Association of College and Research Libraries, 1999.
MLA (9th ed.) CitationMontanelli, Dale S., and Patricia F. Stenstrom. People Come First: User-centered Academic Library Service. Association of College and Research Libraries, 1999.
Warning: These citations may not always be 100% accurate.
