Špecifiká komunikácie na linke tiesňového volania

Bibliographic Details
Main Authors:	Bertoková, Soňa (Author), Dašková, Martina (Author), Delinčák, Ján (Author), Havadejová, Ivana (Author), Husárová, Andrea (Author), Krasulová, Magda (Author), Rišňovská, Andrea (Author), Varjassyová, Kamila (Author)
Format:	Book
Language:	Slovak
PhysicalDescription:	124 s. grafy, tab. 21 cm
Published:	Bratislava Herba 2012
ISBN:	9788089171989 (brož.)
Edition:	1. vyd.
Subjects:	tiesňové volania telefonická komunikácia asertivita agresivita etika emergency calls Telephone communication Assertiveness Aggressiveness Ethics učebné texty Educational texts

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