Building a successful customer-service culture a guide for library and information managers

Bibliographic Details
Other Authors: Melling, Maxine (Compiler), Little, Joyce (Compiler)
Format: Book
Language:English
Published: London Facet Publishing 2002
Edition:1st publ.
Subjects:
Description
Item Description:Obsahuje register
Physical Description:xii, 212 s. 24 cm
ISBN:1856044491