The virtual customer a new paradigm for improving customer relations in libraries and information services : satellite meeting, Sao Paulo, Brasil, August 18 - 20, 2004
| Other Authors: | , |
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| Format: | Book |
| Language: | German English French Portuguese Spanish |
| Published: |
München
K. G. Saur
2005
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| Series: | IFLA publications
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| Subjects: |
| Physical Description: | xvi, 385 s. grafy, tab. 22 cm |
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| Bibliography: | Obsahuje bibliogr. |
| ISBN: | 3598218451 (viaz.) |
| ISSN: | 0344-6891 |
